Refund Policy
We want you to be happy with your routine. If a product is not right for you, here is how returns and refunds work.
1. Satisfaction guarantee
Your first order of each product is covered by our satisfaction guarantee. If it is not for you, contact us within 30 days of delivery and we will arrange a refund.
2. How to request a refund
Email support@betterlifestandard.com or use our contact form with your order number and a short note about what did not work for you. We will reply with next steps, usually within 1–2 business days.
If we ask you to send an item back, we'll give you the return address in our reply.
3. Eligibility
- Requests must be made within 30 days of delivery
- The guarantee applies to your first order of each product
- Opened products are eligible under the satisfaction guarantee
- Gift cards and promotional items are not eligible for refund
4. Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, contact us within 14 days of delivery with a photo and we will send a replacement or issue a refund.
5. Order cancellations
You can cancel an order at no charge before it ships, for a full refund to your original payment method. Once it has shipped, this refund policy applies instead.
6. Refund processing
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.
7. Contact us
Questions about a refund? Reach us at support@betterlifestandard.com.
Business details
Email support@betterlifestandard.com or use our contact form.